Notice regarding Business Operators who claim to be collecting unpaid fees for paid video sites and demand payment.

Consumers have reported receiving SMS (Short Message Service) or emails stating, "There are unpaid charges for paid video content. If you do not contact us by the end of today, we will proceed with legal action." Additionally, some consumers have received phone calls that left a record in their call history, where they were told, "There are unpaid fees for using a paid video site, and we have been asked by the site operator to collect these unpaid fees. If payment is not made, we will have no choice but to take legal action." These reports involve Business Operators claiming to be collecting unpaid fees for paid video sites, and they have been received by various Consumer Affairs Centers.
The Consumer Affairs Agency has provided information based on Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009) regarding transactions with Business Operators claiming to be "Nihon Saiken Co., Ltd.", "TSB Debt Collection", or "CIC Debt Collection Center", indicating that there may be acts that could unjustly harm consumers' interests (deceiving or intimidating consumers). To prevent consumer harm from occurring or expanding, we are informing all consumers.

• Note: The business operators with similar trade names to this case, "Japan Debt Collection Co., Ltd." (Headquarters: Chiyoda-ku, Tokyo) and "TSB Debt Management and Collection Co., Ltd." (Headquarters: Minato-ku, Tokyo), which are debt collection companies authorized by the Minister of Justice, as well as "CIC Co., Ltd." (Headquarters: Shinjuku-ku, Tokyo), which is designated as a specified credit information agency under the Installment Sales Act and other laws, are all completely unrelated to this case.
• Note: (Please be careful not to confuse with business operators that have the same name or similar names.)

For more details, please visit the Consumer Affairs Agency website.

• Consumer Affairs Agency Website(External Link)