How to Obtain a My Number Card (Individual Number Card)

• 0-year-old child
• Those who have lost their My Number Card
• Those who have moved from abroad

etc. (certain conditions apply)

For detailed conditions, please check the "Express Issuance" page.

• City Hall
• Hirao Branch Office
• Wakabadai Branch Office

• City Hall
• Hirao Branch Office
• Wakabadai Branch Office

Free

However, in the case of reissuance due to loss, etc., the fee is 1,000 yen
(800 yen if the electronic certificate is not included)

• Applications can be submitted anytime, anywhere
• If you take photos with a smartphone or digital camera and apply using a smartphone or computer, there is no cost for the photos

• You can apply at the nearest Branch Office
• If you are unsure about the application, you can apply while checking the filling method.

• It is necessary to visit City Hall to receive your My Number Card (Branch Office does not issue My Number Cards)
• If you are using the service (application assistance) to help with online applications at City Hall or Hirao/Wakabadai Branch Office, you need to visit the office twice: once for application and once for issuance.

• It is necessary to bring a photo taken with a photo booth, etc.
• If you have a notification card, a basic resident register card, or a My Number Card, they will be returned at the time of application, and you will not have any of these cards in your possession until you receive your My Number Card.
• Once your My Number Card is ready, it will be mailed to your home. However, if you are unable to receive it within the postal service's holding period, you will need to come to City Hall to pick it up.

• In principle, a personal identification document with a photo is required (except when applying simultaneously with the birth registration).
• Once your My Number Card is ready, it will be mailed to your home. However, if you are unable to receive it within the postal service's holding period, you will need to come to City Hall to pick it up.