Changes to the My Number Card (Individual Number Card) details and continued use (address changes, etc.)

• When there are changes to your name, address, etc.
• When continuing to use the overseas transfer card for those who have moved from abroad within the country

Procedures for changing the My Number Card design and for continued use are required.
Please complete the procedures at City Hall or the Branch Office.

Note:This procedure takes time.If you proceed just before the reception hours end, it may not be possible to complete the procedure on the same day. Please allow ample time for your application.

Continued Use

• Address change due to moving from outside Inagi City(Transfer In)
• Address change due to moving from abroad and change to domestic card (Inward transfer from abroad)

Note: If any of the following apply, you cannot continue to use it. The My Number Card will be returned, and there will be a reissuance fee when obtaining the My Number Card again, so please complete your procedures as soon as possible.

• If you do not submit a notification of transfer within 14 days from the day you started living in Inagi City
• 30 days have passed since the planned departure date
• When 90 days have passed since the notification of transfer

Ticket Design Change

• Address change due to moving within Inagi City (relocation)
• Name change due to marriage, divorce, adoption, etc.
• Former surname (maiden name) notation
• Address change due to town name and lot number change

Required Documents

When the person themselves or a member of the same household comes to the office

1. My Number Card(Verification of the 4-digit PIN set at the time of issuance will be conducted)
2. Identification documents for the agent (such as driver's license or passport) Note: Not required if the person is coming to the office

Points to Note

• If you are processing for members of the same household, please bring the My Number Card for all household members, and if you can verify each person's 4-digit PIN, one household member can complete the procedures on behalf of everyone (Please confirm the 4-digit PIN with the individual in advance).
• If you are unable to enter a 4-digit PIN, you will need to reset your PIN. For more details, please see the link below.
• The electronic signature certificate included in the My Number Card will become invalid if the address or name changes. If a new one is to be issued, the individual must come to the office in person to complete the procedure.
• However, if you are completing the procedures for moving in or changing your residence on the same day and have the necessary items with you, a household member can complete the procedures on your behalf.For detailed procedure information, please see below "Issuance of Electronic Certificate for Signature of Household Members (Simultaneous Move-In/Change of Residence)".

• Resetting and Changing the PIN for My Number Card (Individual Number Card)

When a voluntary agent (someone other than the individual or a member of the same household) comes to the office

1. Personal My Number Card
2. Identification documents of the agent (such as driver's license or passport)
3. Sealed Power of Attorney [My Number Card Address and Name Change Procedure for Separate Households]

• Power of Attorney [My Number Card Address and Name Change Procedure for Separate Households] (PDF 264.0KB)

Points to Note

• Please place the power of attorney in an envelope and seal it with glue or similar, and ensure that the representative cannot see the PIN number while holding it (if you bring the envelope unsealed or opened, the procedure cannot be completed).
• Staff will open the envelope and enter the PIN on behalf of the individual to proceed with the process.
• If the PIN number is different, the procedure cannot be completed.
• If you wish to issue a digital certificate for signature, the procedure will not be completed on the same day.
• When a proxy submits a notification of moving in or a notification of change of address, it is necessary to prepare both the "Power of Attorney for Notification of Moving In (Change of Address)" and the "Power of Attorney for My Number Card Address and Name Change Procedures for Separate Households."

Those who had issued a digital certificate for signatures

The electronic signature certificate will automatically become invalid if there are changes to your name, address, etc., due to relocation or family registry notifications.
If you wish to issue a new one, please bring your My Number Card.
Additionally, verification of the My Number Card's PIN (two types: 4 digits and electronic signature certificate) is required. For details, please refer to the following link.

Issuance of electronic certificates for signatures of members of the same household (simultaneous transfer and relocation)

If you are moving in or changing your residence and you have brought the necessary items, a household member can complete the procedures on your behalf only on the same day as the move.
If you cannot complete the procedures on the same day as the move, or if it is a procedure other than moving (such as a name change due to marriage), a household member cannot complete the procedures.

1. Personal My Number Card
2. Identification documents of the agent (such as driver's license or passport)
3. Sealed Power of Attorney [My Number Card Address Change Procedure / Notification Same Day for Same Household]

• Power of Attorney [My Number Card Address Change Procedure / Notification Same Day for Same Household] (PDF 289.5KB)

Points to Note

• If you are processing for multiple people, a "(3) Power of Attorney [My Number Card Address Change Procedure / Notification on the Same Day for the Same Household]" is required for each individual.
• Please place the power of attorney in an envelope and seal it with glue or similar, and ensure that the representative cannot see the PIN number while holding it (if you bring the envelope unsealed or opened, the procedure cannot be completed).
• Staff will open the envelope and enter the PIN on behalf of the individual to proceed with the process.
• If the PIN number is different, the procedure cannot be completed.