Frequently Asked Questions (Long-Term Care Insurance)

Question(For those who have received long-term care or support certification) I would like to borrow welfare equipment such as beds or wheelchairs. What should I do?

Response

[For those with care needs level 1 to level 5]
Please consult your assigned care manager.
If you do not have an assigned care manager, please consult the Community General Support Center in charge.

[For those with nursing care level requiring support 1 or 2]
Please consult the Community General Support Center in charge.

Process for Renting Welfare Equipment

1. Users consult with a care manager (or Community General Support Center).
2. Care managers (or Community General Support Center) create care plans and select business operators for welfare equipment.
3. A welfare equipment specialist visits the user's home to select and propose rental welfare equipment.
4. Business operators that lend welfare equipment deliver the equipment and confirm the user's suitability.
5. Decide on the welfare equipment to be rented, and the user and the Business Operators providing the welfare equipment will enter into a contract.
6. Rental of welfare equipment will begin.