Frequently Asked Questions (Long-Term Care Insurance)

QuestionWhat should I do if I cannot find my Long-Term Care Insurance beneficiary certificate or burden ratio certificate?

Response

You can request reissuance by applying for a reissue. Applications can be submitted by mail or at the Senior Welfare Division of Inagi City Hall (2nd floor, window 4). In the case of mail delivery, it will be sent by regular mail.
The required documents may vary depending on the person applying (visiting the counter), so please check.

If you are currently applying for Long-Term Care (Support) Certification or will be applying for Long-Term Care (Support) Certification in the future, you do not need to receive a reissue of your Long-Term Care Insurance Health Insurance Card. A new Long-Term Care Insurance Health Insurance Card will be sent to you when the certification results are dispatched. Please wait until the certification results are available.

Download Form

• Application Form for Reissuance of Long-Term Care Insurance Beneficiary Certificate, etc. (PDF 296.3KB)
• Application Form for Reissuance of Long-Term Care Insurance Beneficiary Certificate, etc. (Excel 28.0KB)

When applying by mail

When applying by oneself

Required Documents

1. Application Form for Reissuance of Long-Term Care Insurance Beneficiary Certificate
2. Copy of Identification Documents

Note: One photo ID (My Number Card, driver's license, etc.) is required, and two items without a photo, such as a Health Insurance Card (valid within the period), qualification confirmation document, or Pension book, are needed.

When an agent is handling the procedure

Required Documents

1. Application Form for Reissuance of Long-Term Care Insurance Beneficiary Certificate
2. Copy of the representative's identification documents
   Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo, such as a Health Insurance Card (valid), qualification confirmation document, or Pension book, are needed.
3. Power of Attorney
   If it is difficult to create a power of attorney, it can be substituted with documents that only the person can possess (copies of My Number Card, driver's license, Health Insurance Card (valid within the period), or qualification confirmation documents, etc.).

When a legal representative is handling the procedure

Required Documents

1. Application Form for Reissuance of Long-Term Care Insurance Beneficiary Certificate
2. Copy of the representative's identification documents
   Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo, such as a Health Insurance Card (valid), qualification confirmation document, or Pension book, are needed.
3. Copy of Registration Certificate

When applying at the counter

Please apply at the Senior Welfare Division of Inagi City Hall (2nd floor, window 4). The required documents are the same as when applying by mail, but please bring the original identification document, not a copy.