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What should I do if I can't find my nursing care insurance certificate or certificate of coverage share?

Update date: May 1, 2019

You can have your card reissued by applying for a reissue. You can apply by mail or at the Inagi City Hall Elderly Welfare Division (window number 4 on the second floor). If you apply by mail, it will be sent by regular mail.
The required documents vary depending on who is applying (coming to the counter), so please check.

  • Those who are currently applying for long-term care (support required) certification or who will apply for long-term care (support required) certification in the future do not need to have their long-term care insurance certificate reissued. When we send authorization result, we send identification of new nursing-care insurance person insured. Please wait until the certification result comes out.

Download form

When applying by mail

When applying by yourself

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 Copy of identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.

When an agent performs procedures

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Power of Attorney If it is difficult to create a power of attorney, you can use a document that only you can have (a copy of your Individual Number card, driver's license, health insurance card, etc.).

When a legal representative takes the procedure

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Copy of Certificate of Registered Matters

When applying at the window

Please apply at the Inagi City Hall Elderly Welfare Division (2nd floor, window 4). The necessary documents are the same as when applying by mail, but please bring the original of your ID, not a copy.

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Inquiries regarding this page

Inagi City Welfare Department Elderly Welfare Division
2111 Higashinagumanuma, Inagi City, Tokyo
Phone: 042-378-2111 Fax: 042-377-4781

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Long-term care insurance

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Inagi City's official mascot, Inagi Nashinosuke
2111 Higashinagumanuma, Inagi City, Tokyo 206-8601
Office hours: 8:30 a.m. to 5:00 p.m. Main phone: 042-378-2111 Fax: 042-377-4781
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