What should I do if I can't find my nursing care insurance certificate or certificate of coverage share?
Update date: May 1, 2019
You can have your card reissued by applying for a reissue. You can apply by mail or at the Inagi City Hall Elderly Welfare Division (window number 4 on the second floor). If you apply by mail, it will be sent by regular mail.
The required documents vary depending on who is applying (coming to the counter), so please check.
- Those who are currently applying for long-term care (support required) certification or who will apply for long-term care (support required) certification in the future do not need to have their long-term care insurance certificate reissued. When we send authorization result, we send identification of new nursing-care insurance person insured. Please wait until the certification result comes out.
Download form
Application for reissue of nursing care insurance certificate, etc. (PDF: 296KB)
Application for reissue of long-term care insurance certificate, etc. (Excel: 28KB)
When applying by mail
When applying by yourself
【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 Copy of identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
When an agent performs procedures
【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Power of Attorney If it is difficult to create a power of attorney, you can use a document that only you can have (a copy of your Individual Number card, driver's license, health insurance card, etc.).
When a legal representative takes the procedure
【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Copy of Certificate of Registered Matters
When applying at the window
Please apply at the Inagi City Hall Elderly Welfare Division (2nd floor, window 4). The necessary documents are the same as when applying by mail, but please bring the original of your ID, not a copy.
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Inquiries regarding this page
Inagi City Welfare Department Elderly Welfare Division
2111 Higashinagumanuma, Inagi City, Tokyo
Phone: 042-378-2111 Fax: 042-377-4781