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The Ministry of Internal Affairs and Communications has begun operating a "national and local common consultation chatbot" (commonly known as Govbot) to respond to inquiries regarding national and local systems and administrative procedures.
This chatbot is a service that automatically provides dialogue-based answers to questions about areas in which there is a high demand for inquiries from residents, such as "My Number," "childcare," "pensions," "medical insurance," "taxes," "family registers," and "real estate registrations."
Please feel free to use this service as you can get the information you want at any time without having to go to the counter or make a phone call.