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Alert regarding ``fake claims impersonating Amazon Japan GK, etc.'' that use SMS to try to make you pay money in the name of unpaid fees for paid videos.

Updated: July 5, 2018

A message appears on the consumer's mobile phone saying, ``There is an unpaid fee for a paid video. If we do not hear from you today, we will move on to legal proceedings. Amazon If we do not have one, we will proceed to small claims court.We will send an SMS (Short Message Service) with a message such as "Amazon ``If you pay today, you'll get your money back later.'' There have been consultations all over the country about businesses that are persistently trying to make you pay money in the name of unpaid fees for paid videos. It is sent to consumer affairs centers, etc.
According to the Consumer Affairs Agency, based on the provisions of Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009), ``Businesses pretending to be Amazon Japan LLC or its affiliated companies (businesses pretending to be Amazon)'' Information has been provided that there is an act that may unduly harm the interests of consumers (deceiving or intimidating consumers and causing them embarrassment) in the transactions of We would like to notify all consumers in order to ensure the following.

Note: A similar notice was issued by the Consumer Affairs Agency in November 2017, but another notice has been issued since then as consumer harms related to businesses masquerading as Amazon continue to occur and expand.
Please see the Consumer Affairs Agency website for details.

Link to external site Opens in a new window.Consumer Affairs Agency homepage (external link)

Inquiries regarding this page

Inagi City Industry, Culture and Sports Department Citizen Collaboration Division
2111 Higashi-Naganuma, Inagi-shi, Tokyo
Phone: 042-378-2111 Fax: 042-378-5677

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Inagi City's official mascot, Inagi Nashinosuke
2111 Higashinagumanuma, Inagi City, Tokyo 206-8601
Office hours: 8:30 a.m. to 5:00 p.m. Main phone: 042-378-2111 Fax: 042-377-4781
Copyright (C) Inagi City. All rights reserved.
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