Identity verification at the time of various notifications and requests

Update date: March 1, 2024

In the case of notification of moving in or moving out, a copy of a resident's card, or a request for a certificate of all items in the family register, the city requires identification documents of the person who came to make the notification or request.
This is to prevent false reports and claims by third parties and to protect personal information.
We apologize for the inconvenience, but we ask for your understanding and cooperation.

In addition, the identity verification documents for applying for and issuing a My Number Card are different, so please check here.

About My Number Card (Individual Number Card)

Examples and categories of identity verification documents

A document issued by a public office with a photo attached…(A)

Driver's license, driving record certificate, passport, My Number card (individual number card), Basic Resident Registration Card (B card with photo), residence card, special permanent resident certificate, temporary asylum permit, provisional stay permit, physical disability certificate, mental disability health and welfare certificate, seaman's certificate, Marine license ( ) , Hunting rifle/air rifle license, War Wounded and Sick Certificate ( ) , Real Estate Transaction Specialist Certificate, Electrician's License, Certified Electrical Worker Certificate, Special Electrical Worker Qualification Certificate, Certificate of airworthiness inspector ( ) , Aircraft operator's skill certificate, Traffic management skill examination pass certificate, Training qualification certificate, Motor vehicle operator's license, Examination pass certificate (security guard), Radio operator's license, Rehabilitation certificate, Small boat operator's license, Identification card of a government agency employee including an independent administrative institution or a special corporation, or an equivalent document

A document issued by a public office that does not have a photograph of the person himself/herself attached…(B)

Health insurance card, various pension certificates (notebooks), long-term care insurance card, public assistance recipient card, basic resident register card (A card without face photo), or equivalent documents

Documents certifying that you are a person other than A or B above…(C)

Cash cards, credit cards, patient ID cards, bankbooks, employee ID cards, student ID cards, membership cards, or equivalent documents

Note 1. The identity verification documents to be presented differ depending on the procedure. (Refer to the following items)
Note 2: Those with an expiration date are valid only within the expiration date.
Note 3 My number notification card is not an identification document.

When requesting a certificate

Type of claim	Documents to be presented	remarks
Request for issuance of copy of resident card, certificate of registered items in resident card, family register tag, etc.	・ 1 point for A or 2 points from B and C
Request for issuance of family register certificates such as full family register certificate (copy of family register) (Excluding cases of wide area delivery )	・1 point A or ・1 point B + 1 point C (limited to those with a face photo) or 2 points B ” has been proven	The address must be included in the copy of the identity verification document that must be attached to the mailed request.
Request for issuance of family register certificate (In case of wide area delivery )	・1 point for A	Click here for details on wide-area issuance of family register certificates.

Regarding A, B, and C in the caution table, please check the "Examples and classification of identity verification documents" above.

When notifying or applying

Notification, application, etc.	Documents to be presented	remarks
Resident change notification such as notification of moving in, notification of moving out, notification of change of head of household	・ 1 point for A or 2 points from B and C	If you are a foreign national moving in or moving, you will need a residence card or a special permanent resident certificate for all the people who are subject to the transfer, in addition to identity verification.


Marriage notification, divorce notification by agreement, adoption notification, notification of adoption divorce by agreement, recognition notification, non-acceptance application	・1 point of A or ・1 point of B + 1 point of C (limited to those with a face photo) or ・2 points of B One of the above, and "Name and address" or "Name and date of birth" ” has been proven






Various applications for special permanent resident certificates	・ 1 point for A or 2 points from B and C	Apart from identity verification, a special permanent resident certificate is required for most applications.


Application for seal registration	・1 point for A
Notification of abolition of seal registration, loss of seal registration card, etc.	・ 1 point for A or 2 points from B and C


A copy of your former name (a copy of your resident card, My Number card, etc.)	・ 1 point for A or 2 points from B and C	In addition to identity verification, a copy of the family register, etc., in which the former name is stated (all family registers, etc., from the family register in which the former name is stated to the family register in which the current name is stated) is required. .