Convenience store delivery service [copy of resident card, seal registration certificate, taxation (tax exemption) certificate]

Inagi City will provide a convenience store delivery service that allows you to obtain certificates such as a copy of your resident card at convenience stores nationwide using your My Number Card (personal number card). It started on February 16th.
A My Number Card (personal number card) is required to use this service.

Who can use

Those who have a resident registration in Inagi City and have a My Number Card (with an electronic certificate for user verification) .

Note: Basic Resident Registration Cards and Notification Cards cannot be used.
　

Obtainable certificate

Please be sure to read the following notes when obtaining a certificate.

How to Use

You can obtain the certificate using a multi-function terminal (multi-copy machine) at convenience stores nationwide that supports the following convenience store issuance methods.
1. Touch "Administrative Services" on the touch panel screen of the multi-function terminal (multi-copy machine).
2. Place your My Number card in the designated position and enter your 4-digit PIN (for user certificate).
3． Touch the certificate type.
Four. Insert the fee and touch "Start Printing".
Five. A certificate and receipt will be printed.
　

Utilization time

From 6:30 a.m. to 11:00 p.m. Note: Hours vary depending on some stores.
Note: Excluding year-end and New Year holidays (December 29th to January 3rd) and equipment maintenance.

Used store

Seven-Eleven, Lawson, FamilyMart, Ministop, Aeon Retail, etc. nationwide
Note: This service is not available at stores that do not have multi-function terminals (multi-copy machines).

Convenience store delivery using smartphone

With the electronic certificate installation service for smartphones, you can obtain a certificate using a smartphone (equipped with electronic certificate function) without using your My Number card at a multi-copy machine at a convenience store.
For details on how to apply for the smartphone electronic certificate installation service, please see the Digital Agency website.

• Digital Agency homepage (about electronic certificate installation service for smartphones) (external link)

subject

Those who are registered as residents in Inagi City and have a valid My Number card (equipped with an electronic certificate for user verification and electronic certificate for signature)

Terminals that can be equipped with electronic certificates for smartphones

Please see the Mynaportal homepage for information on compatible devices whose OS is Android. [ Mynaportal homepage (external link) ]
Note: As of April 1, 2020, it cannot be installed on iPhone.

Convenience stores where you can use electronic certificates for smartphones (as of April 1, 2020)

• Lawson
• family mart

Note: Stores that do not have a multi-function terminal (multi-copy machine) cannot use this service.
　

Security measures

• Since the user can obtain it by operating a multi-function terminal (multi-copy machine) himself/herself, the personal information will not be seen by others.
• We take measures to prevent leakage of personal information, such as using a dedicated network and encrypting communications.
• We are taking measures against forgetting to take my number cards and certificates with the screen display and voice guidance of multi-function terminals (multi-copy machines).
• Certificates are printed with anti-counterfeiting and tampering prevention processing.

Instructions (please read by all means)

• Those who have not completed procedures to renew their Individual Number Card after submitting a notification of moving in cannot use the Convenience Store Issuance Service. It is necessary to carry out procedures for continuation at the city hall or a branch office.
• Those who have submitted a moving-out notification cannot use convenience store issuance service. In addition, if there is a person in the same household who has submitted a moving-out notification, you will not be able to obtain a resident's card until the moving-out is confirmed or the scheduled moving-out date has passed.
• Those who filed for a transfer on a holiday open day cannot obtain a certificate immediately. Available from the afternoon of the next business day.
• If there is a person whose period of stay has expired in the household, it may not be possible to obtain the certificate.
• It takes time to reflect the change of name, etc. associated with family register notification. Please contact us for more information.
• Persons eligible for support measures under the Basic Resident Register Act cannot use convenience store issuance services. Please apply at the counter of the city hall or branch office.
• The paper is different from the certificate issued at the city hall or branch office.
• If one copy of the resident card covers multiple pages, it will not be stapled. It can be determined by the page number and unique number described in the certificate.
• Certificates cannot be returned, exchanged or refunded.
• If there is a problem with the device, such as a paper jam or printing problem, please report it to the staff on the spot, and reissue the certificate after receiving a refund.
• If you would like to obtain a certificate because the fee is exempted due to regulations, etc., please apply at the city hall or branch office (the fee cannot be refunded later).
• It may take some time to issue the certificate. Please do not leave the spot while it is being issued.
• My number card is an important card that contains personal information and can be used as an official identification card. Please be careful when handling such as misplacing.
• If you have lost your PIN, you will need to reset your PIN at the city hall or branch office.
• If you enter the wrong PIN code three times in a row, it will be locked. Unlocking requires procedures at the city hall or a branch office.