Wide-area delivery of family register certificates, etc.

From March 1, 2020, even if your permanent address is far away, you can request a family register certificate etc. from the nearest municipal office.
As of March 2020, there have been problems with data coordination between municipalities and an increase in confirmation work, and the status of wide-area issuance is as follows.

• (Especially in the case of multiple applications such as " from birth to death" ) It may take more than half a day.
• Due to various family registration situations, we are unable to advise you of the time required to complete the procedure.
• We may not be able to prepare all family registers on the same day.

Note: Wide area issuance is not possible on holidays and office opening days.

• City Hall 1st Floor Citizens Division
• Hirao branch office
• Wakabadai branch office (i plaza 1st floor)

• Certificate of all family register matters (copy of family register)
• Certificate of complete removal from register (copy of removal from register)
• Revised original family register copy
• Identification code for providing electronic family register certificate
• Identification code for providing electronic certificate of removal from register

Note: You cannot request a personal certificate (excerpt).
Note: Some household registers that are not computerized cannot be claimed.
Note: Family register notes, identification cards, etc. are not eligible for wide-area delivery.
Note: As of March 1, 2020, identification codes for providing electronic certificates can be issued, but cannot be used. In the future, it is expected that it will be able to be used for passport application procedures, etc.

1. The person listed in the family register
2. 1 spouse
3. 1's direct blood relatives (parents, grandparents, children, grandchildren, etc.)

Note: You cannot request the family register of siblings after they are removed from their parents' family register due to marriage, etc.

Available date and time

8:30 a.m. to 4:00 p.m. on opening days
Note: Wide area issuance is not possible on holidays and office opening days.
Note: Issuing a family register certificate through wide area delivery takes time. Please arrive with plenty of time to spare. Please note that depending on the status of the family register, such as when requesting a family register dating back to birth for reasons such as inheritance, the issuance may not be completed on the same day and you may have to come back the next day.

• A person who can request a family register certificate, etc. (see above) must come to the family register office in the city, ward, town or village to make a request.
• Requests cannot be made by mail or by proxy.
• To verify your identity, you will be required to present a government-issued ID with a photo (driver's license, My Number card, passport, etc.).