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Express application for issuance (application for My Number card)

Updated: December 4, 2024

It usually takes about one month from application to receipt of a My Number card, but from December 2, 2024, it has become possible to issue My Number cards in about one week to infants and those who have lost their cards.
(1) Apply for the card at your city hall or branch office → (2) Pick up the card at your home (registered residence), etc.
 
For newborns, you can apply for a My Number card at the same time as submitting your birth notification. For details, please see "【Submitting a birth notification application】Express My Number card issuance (My Number card issuance application)" .
 
In addition, in the case of express issuance, a re-issuance fee in the event of loss, etc. will be charged at 2,000 yen (1,800 yen if no electronic certificate is included).
Note: The normal reissue fee is 1,000 yen (800 yen if no electronic certificate is installed).
 
If you would like to know the types of application methods available, please click here .

Requirements for express issuance

Express issuance is available to those who meet the following criteria:
If you do not meet the requirements, please apply using the "Visiting the office at the time of issuance (application for issuance of My Number Card)" or "Visiting the office at the time of application (application for issuance of My Number Card)" .

Target audienceExpress issuance period

0 year old
 
Note: This can be applied for at the same time as submitting the birth notification.
For details, please see "【Applying for Birth Notification at the same time】Express Issuance of My Number Card (Application for My Number Card)"

Until 1 year of age
Those who cannot print new information because the additional information column on their My Number card is full

Within 30 days from the date on which you were unable to add the information (such as the date of your moving-in notification)

Those who have lost their My Number card

Within 30 days of submitting a lost item report to your city hall or branch office

Those whose My Number Card has been damaged or burned

Within 30 days from the date of damage or loss

Those who moved in from abroad

Within 30 days of moving in

Newly registered mid- to long-term residentsWithin 30 days of registering as a resident by submitting a moving-in notification, etc.
Those who have changed their personal number or resident registration codeDate of change of personal number or resident record code
Those without a family register who have been newly listed on their resident registration card

Date of receipt of identity verification documentNote: We may ask you to confirm the issue date of your identity verification document.

Those who have been detained in penal institutions

Time from application to receipt

It will take about one week from the time of application.<br id="3"/>However, it may take more than a week for your card to arrive if the following conditions apply:

  • If your name or address contains external characters and automatic character conversion is not possible
  • When there are a lot of requests for express issuance nationwide
  • When the period includes public holidays or the New Year holidays
  • Infants under 0 years old whose registered residence is not in Inagi City

How to apply [For those who are obtaining a card for the first time]

Please bring the necessary documents to the Citizens Division Citizen Counter or Hirao/Wakabadai Branch Office and apply in person.

Required documents

(1) Two pieces of identity verification documents A or one piece of identity verification document A + one piece of identity verification document B or one piece of identity verification document S + two pieces of identity verification document B (see "List of identity verification documents" below)
(2) Notification card (if you have one)
(3) Basic Resident Registration Card (if you have one)
Note: Your face photo will be taken using a dedicated terminal at the Citizens' Affairs Division (for those 1 year old or older). If you bring a face photo, please make sure it was taken within the last 6 months, has no background, and is without a hat (L-size portrait recommended). In addition, for infants, the My Number card photo will be omitted, so there is no need to bring one.
 
If the person is under 15 years of age or an adult ward, the following documents are also required.
In addition, both the person and their legal representative must be present at the office.
(4) Two pieces of identification documents A or one piece of identification documents A and one piece of identification documents B of the legal representative (see "List of identification documents" below)
(5) [If the person is under 15 years old] A copy of the family register (not required if the person and the legal representative are from the same household or if the person’s registered domicile is in Inagi City)
(6) [If the person is an adult ward] Certificate of registered matters

How to apply [For those requesting reissue]

Please bring the necessary documents to the Citizens Division Citizen Counter or Hirao/Wakabadai Branch Office and apply in person.

Required documents

(1) My Number Card
(2) One identity verification document A or one identity verification document B (see "List of Identity Verification Documents" below)
Note: Your face photo will be taken using a dedicated terminal at the Citizens' Affairs Division (for those aged 1 year or older) . If you bring a face photo, please make sure it was taken within the last 6 months, has no background, and is without a hat (L-size portrait recommended). In addition, for infants, the My Number card photo will be omitted, so there is no need to bring one.
(3) [Only for those who have lost their My Number Card]
Two pieces of identity verification documents A or one piece of A + one piece of B or one piece of S + two pieces of B (see "List of identity verification documents" below)

If the person is under 15 years of age or an adult ward, the following documents are also required.
In addition, both the person and their legal representative must be present at the office.
(5) Two pieces of identification documents A or one piece of identification documents A + one piece of identification documents B or one piece of identification documents S + two pieces of identification documents B of the legal representative (see "List of identification documents" below)
(6) [If the person is under 15 years old] A copy of the family register (not required if the person and the legal representative are from the same household or if the person's registered domicile is in Inagi City)
(7) [If the person is an adult ward] Certificate of registered matters
 

commission

Free <br id="3"/>However, a fee of 2,000 yen (1,800 yen if no electronic certificate is installed) will be charged if the following conditions apply.

  • Reissuance of My Number Card due to loss, damage, defacement, or fire, etc.

 

List of identity verification documents

  • Identity verification documents must be within the validity period.
  • Identity verification documents are limited to those whose ``name and date of birth'' or ``name and address'' match the resident record.
 List of identity verification documents

A

Public office issued

With face photo

Identity verification documents

Driver's license My Number card (with photo)
Basic Resident Registration Card (with photo)
Passport, Disability Certificate, etc. Driving record certificate (only those issued on or after April 1, 2012)
Residence card (with photo)
Special permanent resident card (with photo), etc.

B

No face photo

Identity verification documents

Health insurance card, qualification confirmation, nursing insurance card, pension book, basic pension number notice, pension amount revision notice, pension transfer notice, various pension certificates, welfare recipient certificate, various medical certificates (Maru Nyu, Maru Ko, Maru Ao, etc.)
Maternal and Child Health Handbook Birth registration certificate Residence card (no photo)
Special permanent resident card (no photo)
Student ID (including your name and date of birth or name and address)
Employee ID card (stating your name and date of birth or name and address), etc.
Note: Screenshots of digital student ID cards and digital employee ID cards are not permitted. You will need to be present to launch and operate the app.

S
Inquiry documents, etc.

Individual Number Notification Card
Inquiry and Response Form (if you do not have a photo ID, Individual Number Notification, or Notification Card)
 
[How to proceed using the inquiry and response form]
(1) If a request is made at a city hall or a branch office, we will send an inquiry and response document to your place of residence by non-forwarding mail.
(2) Fill in the necessary information on the Inquiry and Response Form you received and prepare any other required documents.
(3) Please bring the Inquiry/Response Form and the necessary documents to your city hall or branch office within the validity period of the Inquiry/Response Form and apply for express issuance.


 

Application location

(1) Citizen Affairs Division, Citizens' Affairs Section (weekdays only)
(2) Hirao Branch Office (weekdays only)
(3) Wakabadai Branch Office (weekdays only)
[Reception hours] Weekdays 9:00 am to 4:00 pm (excluding 12:00 pm to 1:00 pm)
 
Note: Not open on holidays.
Note: If you are applying for a My Number Card at the same time as submitting your birth registration, the application locations and reception times will be different. Please check here for more information.
 

How to receive

The document will be sent by a national agency directly to the address on your resident registration by express or registered mail.
You will receive the envelope containing your My Number card from the postal worker.
 

Notes

  • Please note that the quality of photos taken with the dedicated device will be inferior to photos taken at a photo studio, etc. (They have the same resolution as a smartphone).
  • Photos taken cannot be handed over.
  • The photo is free of charge.
  • The application will be reviewed by a national agency. If there are any defects in the photo, etc., we will contact you by phone. In that case, you will need to come to the office again.
  • Please enter the PIN number to be set on your My Number Card on the application form.
  • If an issuance fee is incurred, you will be required to pay the fee when you apply for the card. Please note that the fee cannot be refunded after the application has been accepted.
  • Please be sure to collect your My Number Card within the post office's storage period.
  • In the unlikely event that the card cannot be received within the post office storage period, the card will be returned to City Hall. To receive it, you will need to come to the main office of City Hall. The information will be stored for a certain period of time, but will be disposed of after the storage period has elapsed. Please note that a fee will be charged when obtaining a card after that.

Inquiries regarding this page

Inagi City Citizens Department Citizens Division
2111 Higashi-Naganuma, Inagi-shi, Tokyo
Phone: 042-378-2111 Fax: 042-377-4781

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