Convenience Store Issuance of Tax Certificates and Non-Tax Certificates

You can obtain Municipal Resident Tax and Tokyo Metropolitan Resident Tax certificates at multifunction terminals in convenience stores.

In Inagi City, the My Number Card (Individual Number Card) can be used to obtain certificates such as the Certificate of Residence at convenience stores nationwide through the convenience issuance service, which started on February 16, 2017.

A My Number Card (Individual Number Card) is required for use.

Eligible Users

Those who are registered as residents of Inagi City and have a My Number Card (with a user authentication electronic certificate)

Note: Cannot be used with the Basic Resident Registration Card and Notification Card.

Certificates Available

• Municipal Resident Tax and Tokyo Metropolitan Resident Tax Taxation Certificate (Non-Taxation Certificate)
• Fee: 300 yen per letter
• Target: The person who filed the declaration (dependents also need to file a declaration)
• Issuable Year: Only the latest year

Note: Tax certificates for the previous fiscal year will be issued from April 1 to May 31.

How to Use

You can obtain certificates at multifunction terminals (multi-copy machines) at convenience stores nationwide that support the following convenience store issuance.

1. Touch the "Administrative Services" on the touch panel screen of the multifunction terminal (multi-copy machine).
2. Set the My Number Card in the designated position and enter the 4-digit PIN (for user certificate).
3. Touch the type of certificate.
4. Insert the fee and touch "Print Start".
5. Certificates and receipts will be printed.

Usage Hours

From 6:30 AM to 11:00 PM

• Note: The usage hours may vary by some stores.
• Note: Excludes the year-end and New Year period (from December 29 to January 3), from May 29, 2024 (Wednesday) to June 2, 2024 (Sunday), and during equipment maintenance.

Participating Stores

Seven-Eleven, Lawson, FamilyMart, Seicomart, Aeon Retail, A-Coop Kagoshima, Ministop, Poplar, Japan Post, Aeon Kyushu, etc. nationwide

Note: It cannot be used at stores without multifunction terminals (multi-copy machines).

About Security Measures

• Users can operate the multifunction terminal (multi-copy machine) themselves to obtain information, so personal information is not exposed to others.
• We are taking measures to prevent personal information leakage, such as using dedicated lines for network use and encrypting communications.
• The multifunction terminal (multi-copy machine) provides screen displays and voice guidance to prevent forgetting your My Number Card and certificates.
• Certificates are printed with anti-forgery and tampering prevention measures.

Important Notes (Please Read Carefully)

• If you have not completed the procedure for continuing your My Number Card after moving, you cannot use the convenience store issuance service. You need to complete the continuation procedure at City Hall or a Branch Office.
• Those who have submitted a notification of moving out cannot use the convenience store issuance service even if they are subject to taxation in Inagi City. Please proceed with the application at City Hall, Branch Office, or by mail request.
• If you have completed the transfer procedure on a holiday opening day, you will not be able to obtain the certificate immediately. It will be available for use from the afternoon of the next opening day.
• Those eligible for support measures under the Basic Resident Register Act cannot use the convenience store issuance service. Please apply at the City Hall or Branch Office.
• The certificates issued at City Hall or the Branch Office are different from the forms.
• Returns, exchanges, and refunds for certificates are not possible.
• If there are any equipment troubles such as paper jams or printing errors when issuing a certificate, please inform the staff on the spot and proceed with the reissuance process after receiving a refund.
• If you wish to obtain a certificate for reasons that exempt you from the fee according to regulations, please apply at the City Hall or Branch Office counter (refunds cannot be made later).
• It may take some time to issue the certificate. Please wait for a while without leaving the area during the issuance.
• The My Number Card contains personal information and is an important card that can be used as an official form of identification. Please be careful when handling it to avoid forgetting or misplacing it.
• Those who have lost their PIN must reset it at City Hall or the Branch Office.
• If you enter the wrong PIN three times in a row, it will be locked. To unlock it, you need to go through the procedures at City Hall or a Branch Office.

You can also issue a Certificate of Residence and seal registration certificate.

In addition to the Municipal Resident Tax and Tokyo Metropolitan Resident Tax taxation certificates, copies of the Certificate of Residence and seal registration certificates can also be issued at multifunction terminals in convenience stores. For more details, please see the link below.

• Convenience Store Issuance Service [Certificate of Residence Copy, Seal Registration Certificate, Taxation (Non-Taxation) Certificate]