My Number Card PIN Change and Reset for Those Moving Abroad

If you wish to change your My Number Card PIN or need to reset it due to loss, you can do so at an overseas diplomatic mission or your registered domicile.
Additionally, you can also change your PIN using the Public Personal Authentication Service from your home computer or similar devices.

Application Location (Registered Domicile in Inagi City)

• Overseas Diplomatic Missions (Setting a password in Inagi City may take time for the procedure)
• Citizen Affairs Division of Inagi City Hall, Hirao Branch Office, Wakabadai Branch Office (Procedures can be completed on-site)

Required Documents (Permanent Residence in Inagi City)

Personal Application

My Number Card

• Overseas Diplomatic Mission Application: The Application Form requires the entry of a PIN.
• Inagi City Application: If you wish to change your PIN, verification of the PIN is required at the counter (verification is not necessary if you are resetting it)

Application for Legal Representative (for those under 15 years old or adult wards)

1. Personal My Number Card
   • Overseas Diplomatic Mission Application: The Application Form requires the entry of a PIN.
   • Inagi City Application: If you wish to change your PIN, verification of the PIN is required at the counter (verification is not necessary if you are resetting it)
2. One official identification document with a photo issued by a public office for the legal representative 1 point (such as a passport or My Number Card)
3. Certificate of Registered Matters (for adults under guardianship)

Application via computer (Change of PIN only)

You can change the PIN of your My Number Card online using the public personal authentication service.
In addition to an internet connection, you will need an IC card reader and client software. For more details, please refer to the information below.
Note: PIN reset is not possible.

• Public Personal Authentication Service Portal Site (PIN Change)(External Link)