About malpractice claims

If there is an error in the claim for long-term care benefits and comprehensive business expenses that have already been determined in the review by the National Health Insurance Association (hereinafter referred to as the National Health Insurance Federation), you will be required to submit an error petition.

20th of every month (must arrive)
(Note) If the 20th falls on a Saturday, Sunday, or holiday, the due date will be the immediately preceding weekday. Applications submitted after the deadline will be treated as submissions for the following month.

Please bring the malpractice complaint form to the counter or mail it (fax, e-mail, etc. are not accepted).

206-8601
2111 Higashi Naganuma, Inagi City, Tokyo
Inagi City Welfare Department Elderly Welfare Section Nursing Care Insurance Section

• We will only accept malpractice complaints that have been reviewed by the National Health Insurance Federation. If the billing has not been finalized, such as for services provided in the previous month or for refunds, errors cannot be made, so please check the results before filing a claim.
• If you need to reclaim some of the malpractice claims, please reclaim the correct amount to the National Health Insurance Federation by the 10th of the month following the month in which you filed the claim (same month error). If you want to cancel the full amount of your achievements, you do not need to reclaim. (Note) If you make a mistake in the same month, the difference between the canceled amount and the correct amount will be adjusted.
• If there are a large number of malpractice complaints, please contact the department in charge in advance so that we can adjust the documents to be submitted and the method of submission.