Frequently Asked Questions (Consultation)

QuestionIs there a place where I can consult about contract troubles on Saturdays or Sundays?

Response

The Consumer Consultation Office open on Saturday and Sunday is as follows.

Consumer Hotline

If the Consumer Affairs Center of the city or prefecture is closed on Saturdays, Sundays, and holidays, you can reach the National Consumer Affairs Center by phone. (From 10 AM to 4 PM, excluding year-end and New Year holidays, and building inspection days of the National Consumer Affairs Center.)
Phone number: 188 (no area code)

Tokyo Consumer Affairs Comprehensive Center

Opening Days: Saturday
Phone Number: 03-3235-1155
Reception Hours: 9 AM to 5 PM (excluding holidays and year-end/New Year)

National Association of Consumer Life Advisors

Opening Days: Saturday and Sunday
Phone Number: 03-5614-0189
Reception Hours: 10 AM to 12 PM, 1 PM to 4 PM (excluding year-end and New Year holidays)

Public Interest Incorporated Association Japan Consumer Life Advisors, Consultants, and Counselors Association

Opening Days: Sunday
Phone Number: 03-6450-6631
Reception Hours: 11 AM to 4 PM (excluding year-end and New Year holidays)