Frequently Asked Questions (the Basic Resident Registration Card)

QuestionI found the Basic Resident Registration Card that I lost. What should I do?

Response

If you have lost the Basic Resident Registration Card and it is temporarily suspended, you need to go through the procedure to lift the suspension. We do not accept notifications by phone, so please be sure to come to the counter.
If you have already received a reissue, it has become invalid, so please return the found card.