Information on the Net119 Emergency Reporting System

The Net119 Emergency Reporting System is a system that allows individuals with hearing and speech disabilities, who find it difficult to make voice calls to 119, to smoothly report to the fire department.
By accessing the reporting website from a smartphone or mobile phone, entering the necessary information and location details for incidents such as fires or emergencies, users can immediately connect to the Inagi City Fire Department and request fire trucks or ambulances.

Eligible Users

Those who reside or work in Inagi City and have disabilities related to hearing or speech, making it difficult to report by voice, can use this service.

Necessary Equipment

Smartphones and mobile phones that can use internet functions

Application and Registration Methods

There are two types of application methods.

1. Web Application: A method for registrants to apply and register themselves using their own mobile devices
2. Window Registration: Fill out the necessary information on the proxy application registration form and submit it to the application window (Inagi Fire Station) for registration.

Application Window

If you wish to register at the counter, please come to the Inagi City Fire Department General Affairs Department.

Locations for brochures for web registration and window application registration

You can download the forms posted on this homepage or find them at the following offices.
Inagi City Fire Department, Fire Administration Division
Inagi City Hall, Disability Welfare Division, Hirao Branch Office, Wakabadai Branch Office
Inagi City Social Welfare Council (inside Inagi City Welfare Center)
Community Promotion Plaza
Each Cultural Center

QR Code for Web Application

Please proceed with the QR code using your mobile communication device.
If you are unable to read the QR code, please enter "entry_13225@entry01.web119.info" directly and send a blank email.

Guide to Web Registration Application (QR code above)

• WEB Registration Guide Document (Smartphone) (PDF 3.3MB)
• WEB Registration Guide Document (Mobile Phone) (PDF 2.4MB)

Application Form for Window Registration and Other Files

• (Registration, Change, Cancellation) Application Form and Consent Form (Word 18.2KB)
• Proxy Application Registration Form (Word 29.7KB)
• Example of Proxy Application Registration Form (Word 61.6KB)
• User Guide (Word 102.2KB)

Frequently Asked Questions and Answers (Q&A) about the Net119 Emergency Reporting System

Q Will there be any costs?
A Please bear the communication charges for mobile phones and smartphones. There are no other costs.

Q Can I report using any mobile phone or smartphone?
A You can use mobile phones and smartphones from NTT Docomo, KDDI au, SoftBank, and Rakuten Mobile. Additionally, you need to be subscribed to each company's internet services (i-mode, sp-mode, EZweb, Yahoo! Keitai, etc.) and email services.

Q What should I do if I change my mobile phone or smartphone model after registration?
A Regardless of changing models, if there are any changes to the pre-registered information, please be sure to submit a "Change Application." If you do not submit a change application, you may not be able to report.

Q What should I do if I cannot register on the web?
A Please visit the Inagi Fire Station to complete the registration in person by filling out the necessary information on the proxy application registration form.

Net119 Emergency Reporting System Registration Terms

• Registration Terms (PDF 168.9KB)

For those who are registered in the Net119 emergency reporting system! <Notice of various change procedures>

Regarding Changes to the Registration of the Net119 Emergency Reporting System

1. When changing your mobile phone or smartphone model
2. If you have changed your mobile phone or smartphone email address

The above changes require a procedure to update your registration information.
If you do not complete the update procedure, you may not be able to report.

Procedure for Changing Devices

Before replacing

Please complete the procedure to issue the model change code in advance before replacing.

You can issue a device change code from the 'Settings' button on the Net119 reporting screen. At that time, be sure to note down the device change code and device change URL that are displayed, using a memo or screenshot, etc.

For detailed methods, please refer to the sections 'Device Change After Registration (Mobile Phone)' or 'Device Change After Registration (Smartphone)' below.

When you purchase a new device

After purchasing a new device, please enter the model change URL and open the model change page.

Please enter the device change code and the email address you will use with the new device, and send it.
A notification to complete the device change will be sent to the email address you provided, so please open the email and access the URL. This will complete the change process.

After the change procedure is completed, another email will be sent, so please open the email, access the URL, and be sure to register it as a bookmark and add it to the home screen.

Note: Some models cannot be added to the home screen.

For detailed methods, please refer to the sections 'Device Change After Registration (Mobile Phone)' or 'Device Change After Registration (Smartphone)' below.

If you are unsure about the operation method or have replaced your device without issuing a model change code, please visit the reception desk of the Inagi City Fire Department, and our staff will assist you with the change procedure.

• Device Change After Registration (Mobile Phone Version) (PDF 1.2MB)
• Device Change After Registration (Smartphone Version) (PDF 1.1MB)

Procedure for Changing Your Email Address

You can change it from your mobile phone or smartphone.
You can change your email address from the 'Settings' button on the Net119 reporting screen.
Please make sure to complete the authentication process from the email sent to your new email address.
Note: The authentication process must be completed within one hour after the procedure is temporarily completed.
After completing the procedure, an email with the new reporting URL will be sent. Please access the reporting URL, check the guidance screen, and make sure to register it as a bookmark and add it to the home screen.
For detailed instructions, please refer to 'Changing Email Address After Registration (Mobile Phone)' or 'Changing Email Address After Registration (Smartphone)' below.
If you are unsure about the operation method, please visit the reception desk of the Inagi City Fire Department, and our staff will assist you with the change procedure.

• Procedure for Changing Email Address (Mobile Version) (PDF 1.2MB)
• Procedure for Changing Email Address (Smartphone Version) (PDF 1.1MB)

Number of Registrants

As of September 16, 2024, the number of registered users is 41