This is the top of the pageSite menu here
Go to the main text of this page
Inagi City
  • site map
  • How to use search
  • Living/procedures
  • Childcare and Education
  • Health/welfare/medical care
  • Environment/Trash/Recycling
  • Tourism/Culture
  • Facility Guide
  • Municipal administration information
Site menu ends here

Main text starts here

Please tell me about the cooling off period.

Update date: February 28, 2018

If you have entered into a contract for products or services using a specific transaction method such as door-to-door sales, telemarketing sales, multilevel marketing transactions, door-to-door purchasing, etc., and you wish to cancel the contract, you may cancel the contract for any reason within a certain period of time. There is a "cooling off system" that can be canceled.
Cooling-off is done in writing, by writing the necessary information on a postcard and sending it by registered mail or simple registered mail to the representatives of the sales company and the credit company (if you have a credit contract).
Please make a copy of the front and back of the postcard and keep it as evidence when you receive it at the post office.
In addition, even if the cooling-off period (8 days including the contract date in case of door-to-door sales, etc., 20 days including the contract date in case of multilevel sales) has passed, please do not give up and contact us. Depending on the conditions, cooling-off may not be possible even with the above sales/transaction methods.)
For more information, please contact the Inagi City Consumer Affairs Center (consultation phone number: 042-378-3738).
The following information must be filled out on the back of the postcard.
 
Contract cancellation notice [Contract date] XX month, XX, 2008 [Product name] ○○○○
[Contract amount] ○○○○ yen [Sales company] Mr. ○○ in charge of ○○ branch of ○○ Co., Ltd. [Credit company] △△ Co., Ltd. (if you have a credit contract)
I will cancel the above contract. Please refund the paid ○○○ yen. Please pick up the product.
Heisei XX year XX month XX Address Inagi City ○○○ Number ○ Name ○○○○

Inquiries regarding this page

Inagi City Industry, Culture and Sports Department Citizen Collaboration Division
2111 Higashi-Naganuma, Inagi-shi, Tokyo
Phone: 042-378-2111 Fax: 042-378-5677

End of main text
to the top

Sub navigation from here

consultation

If you can't find the information

Subnavigation here

Below is the footer.
Inagi City official character Inagi Shinanosuke
2111 Higashinagumanuma, Inagi City, Tokyo 206-8601
Opening hours: 8:30am to 5:00pm Main phone number: 042-378-2111 Fax number: 042-377-4781
Copyright (C) Inagi City. All rights reserved.
Copyright (C)K.Okawara・Jet Inoue. All rights reserved.
End of footerReturn to top of this page