Last updated: December 4, 2024
It usually takes about one month from application to receipt of a My Number card, but from December 2, 2024, it has become possible to issue My Number cards in about one week to infants and those who have lost their cards.
(1) Apply for the card at your city hall or branch office → (2) Pick up the card at your home (registered residence), etc.
For newborns, you can apply for a My Number card at the same time as submitting your birth notification. For details, please see "【Submitting a birth notification application】Express My Number card issuance (My Number card issuance application)" .
In addition, in the case of express issuance, a re-issuance fee in the event of loss, etc. will be charged at 2,000 yen (1,800 yen if no electronic certificate is included).
Note: The normal reissue fee is 1,000 yen (800 yen if no electronic certificate is installed).
If you would like to know the types of application methods available, please click here .
Express issuance is available to those who meet the following criteria:
If you do not meet the requirements, please apply using the "Visiting the office at the time of issuance (application for issuance of My Number Card)" or "Visiting the office at the time of application (application for issuance of My Number Card)" .
| Target audience | Express issuance period |
|---|---|
0 year old | Until 1 year of age |
| Those who cannot print new information because the additional information column on their My Number card is full | Within 30 days from the date on which you were unable to add the information (such as the date of your moving-in notification) |
Those who have lost their My Number card | Within 30 days of submitting a lost item report to your city hall or branch office |
Those whose My Number Card has been damaged or burned | Within 30 days from the date of damage or loss |
| Those who moved in from abroad | Within 30 days of moving in |
| Newly registered mid- to long-term residents | Within 30 days of registering as a resident by submitting a moving-in notification, etc. |
| Those who have changed their personal number or resident registration code | Date of change of personal number or resident record code |
| Those without a family register who have been newly listed on their resident registration card | Date of receipt of identity verification documentNote: We may ask you to confirm the issue date of your identity verification document. |
| Those who have been detained in penal institutions |
It will take about one week from the time of application.<br id="3"/>However, it may take more than a week for your card to arrive if the following conditions apply:
Please bring the necessary documents to the Citizens Division Citizen Counter or Hirao/Wakabadai Branch Office and apply in person.
(1) Two pieces of identity verification documents A or one piece of identity verification document A + one piece of identity verification document B or one piece of identity verification document S + two pieces of identity verification document B (see "List of identity verification documents" below)
(2) Notification card (if you have one)
(3) Basic Resident Registration Card (if you have one)
Note: Your face photo will be taken using a dedicated terminal at the Citizens' Affairs Division (for those 1 year old or older). If you bring a face photo, please make sure it was taken within the last 6 months, has no background, and is without a hat (L-size portrait recommended). In addition, for infants, the My Number card photo will be omitted, so there is no need to bring one.
If the person is under 15 years of age or an adult ward, the following documents are also required.
In addition, both the person and their legal representative must be present at the office.
(4) Two pieces of identification documents A or one piece of identification documents A and one piece of identification documents B of the legal representative (see "List of identification documents" below)
(5) [If the person is under 15 years old] A copy of the family register (not required if the person and the legal representative are from the same household or if the person’s registered domicile is in Inagi City)
(6) [If the person is an adult ward] Certificate of registered matters
Please bring the necessary documents to the Citizens Division Citizen Counter or Hirao/Wakabadai Branch Office and apply in person.
(1) My Number Card
(2) One identity verification document A or one identity verification document B (see "List of Identity Verification Documents" below)
Note: Your face photo will be taken using a dedicated terminal at the Citizens' Affairs Division (for those aged 1 year or older) . If you bring a face photo, please make sure it was taken within the last 6 months, has no background, and is without a hat (L-size portrait recommended). In addition, for infants, the My Number card photo will be omitted, so there is no need to bring one.
(3) [Only for those who have lost their My Number Card]
Two pieces of identity verification documents A or one piece of A + one piece of B or one piece of S + two pieces of B (see "List of identity verification documents" below)
If the person is under 15 years of age or an adult ward, the following documents are also required.
In addition, both the person and their legal representative must be present at the office.
(5) Two pieces of identification documents A or one piece of identification documents A + one piece of identification documents B or one piece of identification documents S + two pieces of identification documents B of the legal representative (see "List of identification documents" below)
(6) [If the person is under 15 years old] A copy of the family register (not required if the person and the legal representative are from the same household or if the person's registered domicile is in Inagi City)
(7) [If the person is an adult ward] Certificate of registered matters
Free <br id="3"/>However, a fee of 2,000 yen (1,800 yen if no electronic certificate is installed) will be charged if the following conditions apply.
| List of identity verification documents | |
|---|---|
A Public office issued With face photo Identity verification documents | Driver's license My Number card (with photo) |
B No face photo Identity verification documents | Health insurance card, qualification confirmation, nursing insurance card, pension book, basic pension number notice, pension amount revision notice, pension transfer notice, various pension certificates, welfare recipient certificate, various medical certificates (Maru Nyu, Maru Ko, Maru Ao, etc.) |
S | Individual Number Notification Card |
(1) Citizen Affairs Division, Citizens' Affairs Section (weekdays only)
(2) Hirao Branch Office (weekdays only)
(3) Wakabadai Branch Office (weekdays only)
[Reception hours] Weekdays 9:00 am to 4:00 pm (excluding 12:00 pm to 1:00 pm)
Note: Not open on holidays.
Note: If you are applying for a My Number Card at the same time as submitting your birth registration, the application locations and reception times will be different. Please check here for more information.
The document will be sent by a national agency directly to the address on your resident registration by express or registered mail.
You will receive the envelope containing your My Number card from the postal worker.
Inagi City Citizens Department Citizens Division Phone: 042-378-2111