At the time of issuance, visit the agency method (application for issuance of My Number Card)

In the "Visit-to-Issuance" method, when applying for a My Number Card, you apply from home using your smartphone or by mail, and when the card is issued, you come to the city hall to receive it.
(1) Apply for the card at home, etc. → (2) Receive the card at city hall. Even if you do not have a government-issued identity verification document with a photo, you can obtain a My Number card. 　
　
If you would like to check the types of application methods, please click here .

Application method

Please apply in person using one of the following methods:
　

• Application using a smartphone

Please scan the QR code written on the "Individual Number Card Issuance Application Form" or "Individual Number Notification Form" and apply on the issuance application website.
Click here for how to apply using a smartphone
　

• Application using a computer

Please apply at the following issuance application website.
Click here for instructions on how to apply using a computer.
　

• Mail application

Please fill in the necessary information on the "Individual Number Card Application Form" and attach your photo before applying.
[Delivery information]
Postal code 219-8650
Japan Post Co., Ltd. Kawasaki Higashi Post Office Postal Box No. 2 Local Government Information System Organization Individual Number Card Issuance Application Reception Center
Click here for instructions on how to apply by mail.
　

• Online application (at the office)

The Citizens Section Citizens' Counter, Hirao Branch Office, and Wakabadai Branch Office provide assistance with online applications.
Reception hours are different from usual, so please check the details below.
We will help you apply for your My Number Card online (Application Assistance)

• Application using ID photo machine in town

Select "Individual Number Card Application" from the touch panel of the ID camera that allows you to apply, insert the money for the photo shoot, and hold the QR code of the "Individual Number Card Issuance Application Form" over the barcode reader.
Follow the on-screen instructions, enter the necessary information, take a photo of your face, and send.
Please note that applications that do not have a QR code written on them cannot be submitted using an ID photo camera.
please note.
　

How to receive

In principle, the person must collect the My Number Card in person.
Note: If the person is under 15 years of age or an adult ward, a legal representative and two other people must come to the office.
　
About proxy collection

• Only if you are unable to come to the office due to unavoidable reasons such as hospitalization or physical disability, you can entrust a representative to collect your card. Please see the following link for the requirements for proxy collection.
• Please understand that work or being busy is not an unavoidable reason.
• When collecting on behalf of another person, proof of hospitalization or admission to a facility, proof that you cannot come to the office, and photo identification documents for the person and the representative are required. The required documents are different from usual, so please contact us in advance if you are unsure.