Inagi City Consumer Affairs Center (consumer affairs consultation)

We offer telephone consultations and face-to-face consultations.
Please note that this may change depending on the situation to prevent the spread of the new coronavirus infection.

■Shopping <br id="3"/>In stores such as supermarkets, it is important for employees and consumers to cooperate with each other to create a safe and secure shopping environment.
Please cooperate with "shopping etiquette".
■Eating out <br id="8"/>When eating out, in addition to infection prevention, it is necessary to be careful not to infect other people. Let's support the shop with the cooperation of each person.
Depending on the restaurant, there may be restrictions on seating arrangements, methods of serving meals, etc. We ask for your understanding and cooperation.
■Utilization of ingredients As a countermeasure against the new coronavirus infection, it is important to continue to consider in daily activities, such as avoiding the "three Cs" and "keeping a distance between people."
Let's practice the ingenuity of eating and food loss reduction in the "new life style".

The Inagi City Consumer Affairs Center (Consumer Affairs Consultation) can be used as a consultation desk when consumer troubles occur, as a place to collect useful information for living, and as a venue for consumer lectures and study sessions.

location

• Zip code 206-0804
• Address: 2111 Hyakumura, Inagi City PAL System Co-op Association Inagi Business Center 3F (Inagi City Consumer Affairs Center)
• Telephone 042-370-7510
• Fax 042-370-7509

Facility information "Inagi City Consumer Affairs Center" page

Traffic access

When using the i-bus (regional community bus)

When using a route bus

• The nearest bus stop is [Koyodai 1-chome] or [Koyodai]. Both are a 5-minute walk from the bus stop.
• From the direction of Keio Sagamihara Line Inagi Station, take the train bound for Wakabadai or Nagamine.
• From the direction of Wakabadai Station on the Keio Sagamihara Line, please use the bus bound for Inagi Station.
• From the Nagamine area, please use the bus bound for Inagi Station.

consumer hotline

　We will guide you to the nearest consumer affairs consultation counter.
Phone 188 (No way!)

National Consumer Affairs Center of Japan

Tokyo Metropolitan Consumer Affairs Center

Consultation date and time Monday to Saturday 9:00 am to 5:00 pm Consultation phone 03-3235-1155
Fictitious billing number 110 03-3235-2400
Elderly victim number 110 03-3235-3366
Senior Consumer Monitoring Hotline 03-3235-1334　

National Association of Consumer Affairs Counselors

Consultation date and time Saturdays and Sundays 10:00 a.m. to noon, 1:00 p.m. to 4:00 p.m. Telephone 03-5614-0189

Japan Association of Advisors, Consultants and Counselors for Consumer Affairs　

Consultation date and time Sunday 11:00 a.m. to 4:00 p.m. Telephone 03-6450-6631

Counseling room

• When you have concerns about a product or service contract, when you get involved in trouble with fraudulent business practices, when you suffer damage due to a product accident, or when you have other concerns about consumer life, our specialist counselors will answer your questions. You can consult by phone or in person (please contact us in advance just in case). Please feel free to contact us.
• Consultation date and time: Monday through Friday (excluding holidays and year-end and New Year holidays) 9:30 a.m. to 3:30 p.m. (excluding noon to 1:00 p.m.)
• Consultation phone: 042-378-3738

• We collect and disseminate useful information for food safety, the environment, contracts, transactions, finance, and other aspects of daily life. You can browse various materials such as booklets, documents, videos, and DVDs related to consumer life. There is also a rental service, so please use it for broadcasting at study meetings, lectures, etc., or for personal study.
• You can also use a computer connected to the Internet. Please inquire at the reception when using the facilities.
• Hours of use: Monday through Friday (excluding national holidays and year-end and New Year holidays) 9:30 a.m. to 5:00 p.m. (excluding noon to 1:00 p.m.)

• We carry out lecture, meeting to plan consumer enlightenment. It can be used for study sessions and meetings related to consumer life. We rent room to city consumer groups. (User registration is required in advance.) The usage fee is free, but a reservation is required. Reservations can be made by phone or in person from 3 months prior to use.
• Hours of use: Monday through Friday (excluding national holidays and year-end and New Year holidays) 9:30 a.m. to 4:30 p.m. (excluding noon to 1:00 p.m.)
• Reservation phone: 042-370-7510

• Who can use: Those who live or work in the city who use the consumer affairs center
• Please fill in the application form at the reception desk of the consumer affairs center and use it.
• About payment of rate, after printing, you come to city hall citizen cooperation section citizen life section and will have you pay in the nearest financial institution within seven days after printing.
• The consumer affairs center provides support for learning activities related to consumer life. We cannot accept printing for purposes other than consumer activities, or printing for profit, political or religious activities.

DVDs about consumer life, such as fraudulent business practices and finance, are available for free rental.
The rental period is within 2 weeks from the date of rental. Please inquire at the reception desk of the Consumer Affairs Center.

The Consumer Affairs Center Management Council is composed of nine members and conducts the following activities with the aim of disseminating knowledge about consumer life to citizens.

• Promotion of "Consumer Affairs Consultation Room", collection and exhibition of information and materials related to consumer life
• Enlightenment to prevent remittance scams and fraudulent business practices
• Planning and holding consumer lectures (cooking classes using local vegetables, hands-on experience of harvesting local vegetables for parents and children, social studies field trips for adults, etc.)
• Living Festa
• Consumer enlightenment at citizen festival
• Providing consumer awareness and information by editing and publishing "Consumer Affairs Center Dayori"
• Support for consumer groups

The Inagi City Consumer Affairs Center Management Council supports organizations that plan and operate consumer lectures, such as instructor fees.

Requirements for consumer groups that can receive assistance in dispatching lecturers

• Groups of 3 or more people, including more than half of those who live or work in the city
• Organizations whose representatives are clear
• Organizations that are not intended for profit, political or religious activities

Course requirements for instructor dispatch

• The course must be related to consumer activities.
• The course must not be for the purpose of profit-making, specific political party or religious activities.
• The course must be held at the Inagi City Consumer Affairs Center or other public facilities.
• Being a course that is open to citizens other than groups.

Subsidy amount and subsidy application for instructor dispatch
Subsidy amount

• Instructor fee (up to the compensation cost standard set by the city)
• In addition to instructor fees, expenses required for dispatching instructors (up to 5,000 yen)

Subsidy application

• We fill in matter necessary for "consumer group support lecturer dispatch application" beforehand and submit to person in charge of civic cooperation section citizen life
• One application per year per organization

Remarks: For details on the lecturer dispatch system, please contact the Citizens' Affairs Section, Citizens' Cooperation Division, Inagi City Hall (Tel: 042-378-2111, extension 272).