We will help you apply for your My Number Card online (Application Assistance)

Updated: July 31, 2024

Staff will take the photograph required for your My Number Card (Individual Number Card) application using a dedicated terminal in the Citizens' Affairs Division and assist you with the online application.
Staff will operate the terminals, so please feel free to use them if you are unsure of how to apply.

Required documents

(1) Identity verification documents　

Identification documents must be original and valid .
Identification documents must match the name and date of birth or name and address on your resident registration card.

List of identification documents
1point	Driver's license My Number card (with photo) Basic Resident Registration Card (with photo) Passport, Disability Certificate, etc. Driving record certificate (only those issued on or after April 1, 2012) Residence card, special permanent resident card, health insurance card, nursing insurance card, pension book, basic pension number notification, various pension certificates, welfare recipient card, various medical certificates (Maru-nippon, Maru-ko, Maru-blue) Maternal and Child Health Handbook (certified that birth has been registered) Student ID (including your name and date of birth or name and address) Employee ID card (stating your name and date of birth or name and address)

(2) Application form for issuance of My Number Card and electronic certificate (My Number Card application form)
Note: You can still apply even if you do not have the application form.

Personal number card issuance application form and electronic certificate issuance application form

Application method

Please bring the above required documents to the Citizens' Affairs Division of City Hall or a branch office in person.
No reservations are required.

City Hall Citizens Affairs Division

[Reception hours] Weekdays 8:30am to 4pm (excluding noon to 1pm)
Note: Not available on holiday opening days.

Hirao branch office

[Reception hours] Weekdays 9:00 am to 4:00 pm (excluding 12:00 pm to 1:00 pm)

Wakabadai branch office

[Reception hours] Weekdays 9:00 am to 4:00 pm (excluding 12:00 pm to 1:00 pm)

Notes

Please note that the quality of photos taken with the dedicated device will be inferior to photos taken at a photo studio, etc. (They have the same resolution as a smartphone).
We cannot give you the photos you have taken.
The photo is free of charge.
After application, it will take approximately one month (estimated) for your My Number Card to be issued.
Please see below for details on how to receive it.

[Personal collection] Collection of My Number card (visit to the office when issued)

Inquiries about this page

Inagi City Citizens Department Citizens Division
2111 Higashi Naganuma, Inagi City, Tokyo
Phone: 042-378-2111 Fax: 042-377-4781