Please beware of fraudulent solicitations and acquisition of personal information that take advantage of the My Number system!

Call centers of the Cabinet Office, local governments, consumer affairs centers, etc. have received information on calls, e-mails, letters, visits, etc. that try to take advantage of the My Number system and obtain personal information.
Please pay close attention to suspicious calls, emails, letters, visits, etc. that pretend to be My Number system, and use the consultation desk depending on the content.

Note: In procedures such as notification and use of My Number and issuance of Individual Number Cards, relevant government ministries and agencies, local governments, etc. will provide information on account numbers, account PINs, income and assets, family structure, pension and insurance information. We will never ask you for money or cash cards. We never ask you to operate an ATM. Please do not respond to calls, letters, or visits with such content.

• A person claiming to be an employee of the city hall visited and said, "I'm from the city hall. My number card will cost money."

• "Your personal information has been leaked," "Please be sure to take necessary procedures to protect your personal information," "If your My Number information is leaked, you can easily change your resident card, open a bank account, etc." I received an email stating that, I was instructed to purchase electronic money to cover the cost of deleting personal information, etc., and was deceived by being sent the number necessary to use the electronic money.

Please contact us immediately if you receive any suspicious calls or visits.

• Consumer Hotline Phone 188

• Dedicated telephone for police consultation Telephone ♯9110

Note: In the case of calls or visits pretending to be city hall employees,

• Inagi City Hall (person in charge: My number special counter) Telephone 042-378-2111

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