Information on using the Net119 emergency call system

The Net119 emergency call system is a system that enables people with hearing and speech impairments who have difficulty in calling 911 by voice to smoothly report to the fire department.
By accessing the reporting website from a smartphone or mobile phone, entering the necessary information and location information for fire and emergency situations, and making a report, you can immediately connect to the fire department and request a fire engine or ambulance. is.

Please follow the procedure from the QR code on your mobile communication terminal.
If you cannot read the QR code, please directly enter " entry_13225@entry01.web119.info " and send a blank email.

Q How much does it cost?
A Please bear the communication charges for mobile phones and smartphones. No other costs.

Q Can I report using any mobile phone/smartphone?
A NTT Docomo, KDDI au, Softbank, and Rakuten Mobile mobile phones and smartphones can be used. You also need to subscribe to Internet services (i-mode, sp-mode, EZweb, Yahoo! Keitai, etc.) and mail services of each company.

Q What should I do if I change my mobile phone/smartphone model after registration?
A If there are any changes to the pre-registration details, regardless of model change, please be sure to submit a "change request". If you do not apply for change, you may not be able to report.

Q What should I do if I cannot register online?
A We will register you at the window, so please fill in the necessary items on the proxy application registration form and come to the Inagi Fire Station.

(1) If you change the model of your mobile phone/smartphone (2) If you change your mobile phone/smartphone's e-mail address For the above changes, you will need to go through the registration information change procedure.
You may not be able to make a report if you do not follow the procedures to change.

before replacing

Please follow the procedures for issuing a model change code before purchasing a new model.

You can issue a model change code from the "Settings" button on the Net119 report screen. then displayed

Please be sure to write down the model change code and model change URL in a memo, screenshot, etc.

For details, please see "Change model after registration (mobile phone)" or "Change model after registration (smartphone)" below.

After purchasing a new device

After purchasing a new device, enter the model change URL and open the model change page.

Please enter the model change code and the email address used on the new device and send.
A notice to complete the model change will be sent to the email address you entered, so please open the email and access the URL. The change procedure is now complete.

After completing the change procedure, you will receive another e-mail, so please open the e-mail, access the URL, bookmark it , and add it to your home screen .

Note: Some models cannot be added to the home screen.

For details, please see "Change model after registration (mobile phone)" or "Change model after registration (smartphone)" below.

If you don't know how to operate it, or if you bought a new model without issuing a model change code, please come to the reception desk of the Inagi City Fire Department, and the staff will carry out the change procedure.

You can change it from your mobile phone/smartphone.
You can change your email address from the "Settings" button on the Net119 report screen.
Be sure to complete the verification procedure from the email that arrives at your new email address.
Note: The verification process must be completed within 1 hour after the provisional completion of the process.
After completing the procedure, you will receive an email with a new notification URL. After accessing the reporting URL and checking the guidance screen, be sure to bookmark it and add it to your home screen .
For details on how to do so, please see "Changing your email address after registration (mobile phone)" or "Changing your email address after registration (smartphone)" below.
If you don't know how to operate it, please come to the reception desk of the Inagi City Fire Department, and the staff will carry out the change procedure.