Information on using the Net119 emergency call system
Updated: September 16, 2024
The Net119 emergency call system is a system that enables people with hearing and speech impairments who have difficulty in calling 911 by voice to smoothly report to the fire department.
By accessing the reporting website from a smartphone or mobile phone, entering the necessary information and location information for fire and emergency situations, and making a report, you can immediately connect to the fire department and request a fire engine or ambulance. is.
Image of Net119
Target users |
This service can be used by people who live or work in Inagi City and have hearing or speech impairments that make it difficult to report by voice. |
Required equipment |
Smartphones and mobile phones that can use the Internet function |
How to apply/register |
There are two ways to apply. |
Application window |
If you would like to register as a contact, please come to the Inagi City Fire Department Headquarters Fire Department General Affairs Division. |
Brochure installation place for Web registration and counter application registration |
You can download the papers posted on this website or place them at the counter below. |
QR code for web application
Please follow the procedure from the QR code on your mobile communication terminal.
If you cannot read the QR code, please directly enter " entry_13225@entry01.web119.info " and send a blank email.
Web application registration guidelines
Information on Web registration application (above QR code)
WEB registration guidance document (smartphone) (PDF: 3,364KB)
WEB registration guidance document (cell-phone) (PDF: 2,410KB)
File such as counter registration application form
(Registration/Change/Cancellation) Application and Consent (Word: 18KB)
Proxy application registration form (Word: 29KB)
Proxy application registration form example (Word: 61KB)
Frequently asked questions and answers (Q&A) of the Net119 emergency call system
Q How much does it cost?
A Please bear the communication charges for mobile phones and smartphones. No other costs.
Q Can I report using any mobile phone/smartphone?
A NTT Docomo, KDDI au, Softbank, and Rakuten Mobile mobile phones and smartphones can be used. You also need to subscribe to Internet services (i-mode, sp-mode, EZweb, Yahoo! Keitai, etc.) and mail services of each company.
Q What should I do if I change my mobile phone/smartphone model after registration?
A If there are any changes to the pre-registration details, regardless of model change, please be sure to submit a "change request". If you do not apply for change, you may not be able to report.
Q What should I do if I cannot register online?
A We will register you at the window, so please fill in the necessary items on the proxy application registration form and come to the Inagi Fire Station.
Net119 emergency call system registration agreement
Registration Terms (PDF: 168KB)
◎To those who have already registered with the Net119 emergency call system! <Notice of various change procedures>
About change of registration contents of Net119 emergency call system
(1) If you change the model of your mobile phone/smartphone (2) If you change your mobile phone/smartphone's e-mail address For the above changes, you will need to go through the registration information change procedure.
You may not be able to make a report if you do not follow the procedures to change.
◎Procedures for changing models
before replacing
Please follow the procedures for issuing a model change code before purchasing a new model.
You can issue a model change code from the "Settings" button on the Net119 report screen. then displayed
Please be sure to write down the model change code and model change URL in a memo, screenshot, etc.
For details, please see "Change model after registration (mobile phone)" or "Change model after registration (smartphone)" below.
After purchasing a new device
After purchasing a new device, enter the model change URL and open the model change page.
Please enter the model change code and the email address used on the new device and send.
A notice to complete the model change will be sent to the email address you entered, so please open the email and access the URL. The change procedure is now complete.
After completing the change procedure, you will receive another e-mail, so please open the e-mail, access the URL, bookmark it , and add it to your home screen .
Note: Some models cannot be added to the home screen.
For details, please see "Change model after registration (mobile phone)" or "Change model after registration (smartphone)" below.
If you don't know how to operate it, or if you bought a new model without issuing a model change code, please come to the reception desk of the Inagi City Fire Department, and the staff will carry out the change procedure.
Model change after registration (mobile phone version) (PDF: 1,274KB)
Model change after registration (smartphone version) (PDF: 1,143KB)
◎Procedures for changing your email address
You can change it from your mobile phone/smartphone.
You can change your email address from the "Settings" button on the Net119 report screen.
Be sure to complete the verification procedure from the email that arrives at your new email address.
Note: The verification process must be completed within 1 hour after the provisional completion of the process.
After completing the procedure, you will receive an email with a new notification URL. After accessing the reporting URL and checking the guidance screen, be sure to bookmark it and add it to your home screen .
For details on how to do so, please see "Changing your email address after registration (mobile phone)" or "Changing your email address after registration (smartphone)" below.
If you don't know how to operate it, please come to the reception desk of the Inagi City Fire Department, and the staff will carry out the change procedure.
Procedure for email address change (mobile phone version) (PDF: 1,185KB)
Procedure (smartphone version) of email address change (PDF: 1,141KB)
Number of registered users
As of September 16, 2024, there are 41 registered users.
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Inquiries about this page
Inagi City Fire Department Headquarters Fire Department General Affairs Division
2111 Higashi Naganuma, Inagi City, Tokyo (Inagi Fire Station)
Phone: 042-377-7119 Fax: 042-377-0119