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What should I do if I can't reach 119 from a mobile phone, etc.?

Updated: September 2nd, 2022

Don't panic, use a public phone, or call someone nearby for help!

 If communication/call problems occur and it is difficult to call 119 from a mobile phone, etc., you can use a public phone, ask a nearby person or shop to call 119, or run directly to the fire station. Please.

How to call 119 from a public phone

  1. Pick up the handset and press the red button (emergency call button).
  2. When you hear the dial tone, dial 110, 119, etc.
  3. No coins or cards required.

Image How to call 119 from a public phone
Public telephone emergency call procedure

public phone location

Please check the NTT East website for the locations of public telephones.

Link to external site Opens in a new window.NTT East Homepage

[Request] 119 is an emergency call for those who need help!

Calling 119 is done when a fire engine or ambulance is needed, but there is a limit to the number of calls that can be made at the same time.
Please refrain from calling 119 to check if the 119 number is connected.
For information on how to call 119, please see the Fire and Disaster Management Agency website.

Link to external site Opens in a new window.Fire and Disaster Management Agency website

image dispatcher
dispatcher

lastly

Call 119 when you need a fire engine or ambulance.
Please refrain from using it to check the communication status.

Inquiries about this page

Inagi City Fire Department Headquarters Fire Department General Affairs Division
2111 Higashi Naganuma, Inagi City, Tokyo (Inagi Fire Station)
Phone: 042-377-7119 Fax: 042-377-0119

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Inagi city official mascot Nashinosuke Inagi
2111 Higashi Naganuma, Inagi City, Tokyo 206-8601
Open agency hours: 8:30 a.m. to 5:00 p.m. Main phone number: 042-378-2111 Fax: 042-377-4781
Copyright (C) Inagi City. All rights reserved.
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