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What if you can't connect to 119 from your mobile phone?

Updated: September 2nd, 2022

Don't panic, use a public phone or call for help from your surroundings and report!

 If a communication/call problem occurs and it is difficult to call 119 from a mobile phone, etc., please take measures such as using a public phone, asking a neighbor or business to call 119, or rushing directly to the fire station. Thank you.

How to call 119 from a public phone

  1. Please lift the handset and press the red button (emergency call button).
  2. When you hear the dial tone, please dial 110, 119, etc.
  3. No coins or cards required.

Image How to call 119 etc. from a public phone
Emergency call guidelines for public telephones

public phone location

Please check the NTT East website for the location of public telephones.

Link to external site Opens in a new window.NTT East homepage

[Please] 119 is an emergency call for those who need help!

A 119 call is made when a fire engine or ambulance is required, but there is a limit to the number of 119 calls that the fire department can receive at the same time.
Please refrain from calling 911 to check if 119 is connected.
For information on how to call 119, please see the Fire and Disaster Management Agency website.

Link to external site Opens in a new window.Fire Department homepage

image dispatcher
Dispatcher

lastly

A 119 call is made when a fire engine or ambulance is required.
Please refrain from using it to check the communication status.

Inquiries regarding this page

Inagi City Fire Department Headquarters Fire Department General Affairs Division
2111 Higashi-Naganuma, Inagi-shi, Tokyo (Inagi Fire Department)
Phone: 042-377-7119 Fax: 042-377-0119

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Inagi City's official mascot, Inagi Nashinosuke
2111 Higashinagumanuma, Inagi City, Tokyo 206-8601
Office hours: 8:30 a.m. to 5:00 p.m. Main phone: 042-378-2111 Fax: 042-377-4781
Copyright (C) Inagi City. All rights reserved.
Copyright (C)K.Okawara・Jet Inoue. All rights reserved.
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