Renewal of electronic certificates (for those who have received a notice of expiration of electronic certificates), etc.

Renewing your electronic certificate (for those who have received a notice of expiration of their electronic certificate)

You can renew your electronic certificate up to three months before the expiration date.
When the expiration date of your digital certificate approaches, you will receive a "Notice of Expiration Date" in a blue envelope from the national organization. If you wish to renew your digital certificate, please check the contents of the envelope and come to the office to complete the procedure.
　
Note: You can still apply even if you do not have the expiration date notice.
Note: You can still apply even if your certificate has expired.

Issuance of electronic certificates (for those who do not have electronic certificates)

If you have a My Number card, you can issue an electronic certificate at any time within the card's validity period.

Required documents

Application by the person

(1) My Number Card (You will need to enter your PIN at the counter)

Application for legal representative (if the person in question is under 15 years old or an adult ward)

In principle, a "digital signature certificate" cannot be issued to individuals under the age of 15 or who are under an adult ward.
Only the electronic certificate for user authentication will be issued.

(1) Your Individual Number Card (You will need to enter your PIN at the counter)
(2) One government-issued photo ID of the legal representative (driver's license, My Number card, etc.)
(3) [If the person is an adult ward] Certificate of registered matters

Voluntary representative application

update

(1) Your My Number card (2) One government-issued photo ID of the representative (driver's license, My Number card, etc.)
(3) Sealed inquiry and response letter (enclosed with the expiration date notice)
　
[How to prepare the inquiry and response document]
(1) The inquiry and response form must be completed by the applicant himself/herself.
(2) Please place the completed inquiry/response form in the enclosed envelope and be sure to seal it with tape.
(3) Please leave your My Number card and the sealed inquiry and response form with your representative.
Note: If the inquiry and response form is not sealed, the procedure cannot be completed.
Note: If there are any errors, the procedure cannot be completed.
Note: If the PIN number you entered is incorrect, the procedure cannot be completed. You will need to come to the office in person again to reset your PIN number.

issue

(1) Your My Number card (2) One government-issued photo ID of the representative (driver's license, My Number card, etc.)
(3) Power of attorney
Note: The process will not be completed on the same day.

Application location

(1) Citizen Affairs Division, Citizens' Affairs Section (weekdays and holidays only)
(2) Hirao Branch Office (weekdays only)
(3) Wakabadai Branch Office (weekdays only)
　
[Reception hours] 8:30am to 5:00pm (excluding 11:45am to 1:00pm on holidays)