What if you can't connect to 119 from your mobile phone?

　If a communication/call problem occurs and it is difficult to call 119 from a mobile phone, etc., please take measures such as using a public phone, asking a neighbor or business to call 119, or rushing directly to the fire station. Thank you.

1. Please lift the handset and press the red button (emergency call button).
2. When you hear the dial tone, please dial 110, 119, etc.
3. No coins or cards required.

Please check the NTT East website for the location of public telephones.

A 119 call is made when a fire engine or ambulance is required, but there is a limit to the number of 119 calls that the fire department can receive at the same time.
Please refrain from calling 911 to check if 119 is connected.
For information on how to call 119, please see the Fire and Disaster Management Agency website.

A 119 call is made when a fire engine or ambulance is required.
Please refrain from using it to check the communication status.