What should I do if I can't reach 119 from a mobile phone, etc.?

　If communication/call problems occur and it is difficult to call 119 from a mobile phone, etc., you can use a public phone, ask a nearby person or shop to call 119, or run directly to the fire station. Please.

1. Pick up the handset and press the red button (emergency call button).
2. When you hear the dial tone, dial 110, 119, etc.
3. No coins or cards required.

Please check the NTT East website for the locations of public telephones.

Calling 119 is done when a fire engine or ambulance is needed, but there is a limit to the number of calls that can be made at the same time.
Please refrain from calling 119 to check if the 119 number is connected.
For information on how to call 119, please see the Fire and Disaster Management Agency website.

Call 119 when you need a fire engine or ambulance.
Please refrain from using it to check the communication status.