What should I do if I want to obtain a family register certificate at the city hall window?

A family register certificate cannot be issued unless the registered domicile and the head of the family are entered on the application form, so be sure to make sure that the registered domicile and the head of the family are known.
In addition, the person who can claim is "the person (spouse) listed in the family register" or "direct relatives (children, grandchildren, parents, grandparents)". We will check your identity, so please bring your driver's license. Also, if you are not the person, please bring something that shows the relationship.