What should I do if I can't find a certificate of long-term care insurance such as an insured person's certificate or a copayment ratio certificate?

You can have your card reissued by applying for a reissue. You can apply by mail or at the Inagi City Hall Elderly Welfare Division (window number 4 on the second floor). If you apply by mail, it will be sent by regular mail.
The required documents vary depending on who is applying (coming to the counter), so please check.

• Those who are currently applying for long-term care (support required) certification or who will apply for long-term care (support required) certification in the future do not need to have their long-term care insurance certificate reissued. When we send authorization result, we send identification of new nursing-care insurance person insured. Please wait until the certification result comes out.

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 Copy of identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Power of Attorney If it is difficult to create a power of attorney, you can use a document that only you can have (a copy of your Individual Number card, driver's license, health insurance card, etc.).

【Required documents】
1 Application for (re)issuance of long-term care insurance card
2 A copy of the agent's identification document
Note: One photo ID (My Number Card, driver's license, etc.) is required, and two documents without a photo such as a health insurance card or pension book are required.
3 Copy of Certificate of Registered Matters

Please apply at the Inagi City Hall Elderly Welfare Division (2nd floor, window 4). The necessary documents are the same as when applying by mail, but please bring the original of your ID, not a copy.