Comprehensive consultation for children and families

Anxieties and worries about raising children

notice

Please feel free to talk to a counselor about anxieties and worries about child-rearing without holding them alone.
Also, please contact us if you do not know where to consult.
We will listen to your story and guide you to a consultation desk.
　　　　
Reference: Various consultation desks for child-rearing etc.
　

Consultation method

(1) Telephone consultation
042-378-6366
Time: Monday to Friday, 8:30am to 5:00pm (excluding public holidays and New Year's holidays)
(2) Consultation at the consultation room (reservation required)
The phone number is the same as (1) above.
As the building does not belong to the city hall, if you come by car please use the city hall parking lot or a nearby paid parking lot.
(3) Consultation by E-mail <br id="13"/>Please agree to the terms and conditions of use for e-mail consultation below and send it from the link.
　　　

Terms of Use for Email Consultation

The Child and Family Support Center accepts enquiries via email (cell phone emails are not accepted).
As a rule, we will reply to your inquiry by email within about one week. (If the Child and Family Support Center is closed for an extended period of time, such as during the New Year holidays, it may take longer.)
Please note that depending on the content of your inquiry, a response may be provided by a department other than the Child and Family Support Center.

• You can send a question without entering your address or name.
• If you wish to receive a response by a method other than e-mail, please indicate the method, such as mail or telephone.
• If the required items are not filled in correctly, we cannot answer.
• If you are in a hurry, please contact us by phone.
• We will not respond to repeated questions with the same purpose.
• The contents of the e-mail are limited to consultations about children and families. We will not respond to emails with other content.
• We will respond by e-mail, but please note that we may contact you by phone or other means depending on the situation, such as when it is urgent or when e-mail cannot be sent.
• Personal information entered in the form will not be disclosed to third parties without the consent of the individual.

Agree to the e-mail consultation terms of use and send an e-mail

About encryption

Email consultation uses SSL encryption technology to protect the information sent from everyone. SSL (Secure Socket Layer) is an encryption technology that protects information sent over the Internet from being seen by others.
　　　

LINE consultation and telephone consultation by Tokyo Metropolitan Government (under 18 years old also possible)

In Tokyo, we provide consultation on child-rearing and other issues via LINE and telephone.
We accept consultations not only from parents living in Tokyo, but also from people under the age of 18.

• LINE Counseling for parents and children LINE (external link)
• Telephone (03-3366-4152) 4152 (yoikoni) telephone consultation (external link)