Alert regarding malicious business operators posing as scam victim consultations

Since June 2016, consumers have received fictitious charges via SMS (note: a message service that uses mobile phone numbers as recipients rather than email addresses) or emails in the name of unpaid fees from paid video sites. ``I will negotiate with the fictitious billing company on behalf of Mr. ○○ (consumer) to prevent further billing,'' and ``I will not negotiate with just one company,'' even though they do not actually negotiate at all. , but you are currently browsing several other sites.To cancel your unpaid bill, you will need to pay an additional ¥0.00.'' Consumer affairs centers and other institutions in various regions are receiving inquiries regarding businesses that charge .

Based on the provisions of Article 38, Paragraph 1 of the Consumer Safety Act (Act No. 50 of 2009), the Consumer Affairs Agency has provided information that there are acts (misrepresentations) that may unfairly harm the interests of consumers in transactions with "Kurapla Co., Ltd." Therefore, we would like to inform consumers of this information in order to prevent the occurrence or spread of consumer damage.

For further details, please visit the Consumer Affairs Agency website.